Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the description of our services thoroughly before making any type of payment.

• In the case a buyer has paid for a service and then demands a refund only because there was a change in mind, the refund shall not be granted as there is no mistake, defect, or onus on Ameliorate.
• If the application for a refund has been proposed 30 (thirty) days after the purchase of a service or product has been formed and the same has been suggested and communicated via email or through any form of communication declaring that the work has been accomplished, then, such refund request shall be considered invalid.
• If the background verification service is not completed due to unforeseen circumstances or errors by the agency, a refund is typically offered.
• Once the background check process has started, cancellations are often not allowed due to the resources already allocated and such refund request shall be considered invalid.
• No refund is provided after successful completion of a replacement period.

If the application for the settlement has been approved, the same shall be processed and intimated to you via email. This refund process could take a minimum of 15 (fifteen) business days to process and will be credited to your bank account respectively. We shall examine the refund process with care and ensure that the money spent by you is returned to you at the earliest.